About Us

 

Operator’s Manual LLC is a U.S.–based defense and tactical technology company with locations in Niles, Michigan, and Carmel, Indiana, proudly supporting customers across both domestic and international markets.

Our name, Operator’s Manual, reflects our mission — to be a trusted point of reference in the defense industry, helping to teach, train, and equip operators, professionals, and enthusiasts with the knowledge and tools they need to succeed.

We specialize in the design, manufacturing, and sale of high-end tactical gear and night vision systems, serving both government and commercial clients worldwide. Our largest customers include departments and agencies of the U.S. Government, but our support extends to military units, law-enforcement professionals, defense contractors, and responsible civilians across the globe.

 

Our operations are structured around the products, systems, and services we provide — focusing on markets that align with our technological capabilities and long-term defense strategy. We adapt proven technologies and platforms to meet each customer’s mission requirements, delivering cost-effective, high-performance solutions that enhance both safety and operational effectiveness.

At Operator’s Manual, we continuously expand our network of featured partners and suppliers to ensure our customers always receive the highest standards of quality and integrity. Our sales network includes direct sales, authorized dealers, distributors, affiliates, and sales representatives, allowing us to efficiently serve customers around the world.

With more than 35 years of combined experience in the night vision and tactical industry, our team remains dedicated to innovation, reliability, and customer success.